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Change or reset your password
Change or reset your password

You can change a forgotten password or reset it if there are security concerns by following the below steps.

Updated over 11 months ago

Change a password

1. Open your Conturae account.

2. Go to 'Settings'.

3. Go to Privacy & Security.

4. Click 'Change Password'.

5. Enter your old password before choosing a new one beneath. Remember to choose a password you haven't already used for your account.

Reset a forgotten password

2. Below the username and password fields, click 'Forgot Password.'

3. Type in your email address.

4. Go to your email browser and open the email received *(this may take a few moments to arrive).

5. Click the link in the email in order to reset your password.

6. Follow the instructions on the page and remember to choose a password you haven't already used for your account.

*If you don't get an email, check your spam folder.

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