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Refunds & Cancellations

Love us, or we’ll refund you, no quibbles.

Updated over 11 months ago

Refund policy

  • We will offer a few rounds of revisions to your project if you are not satisfied with your content or if, for any reason, it doesn’t match your original brief.

  • If you’re still not loving your content after the revision rounds you can contact our Success Team to request a refund.

  • Your refund will take 3-5 business days to hit your account.

Need to cancel?

Cancellations

  • We’d be sad to see you go. Have you considered downgrading to our Lite plan instead (it’s free to use, and you only ever pay for what you need)?

  • To let us know you want to cancel a paid plan, contact our Success Team or the live support function on our website.

  • Your refund will be issued within 14 days of your request.

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